This morning, we will set off for the picturesque Lake Balaton. It is an excellent vacation resort in Hungary largely due to its alluring blend of lakes and mountains. It is also one of the most favored tourist attractions among locals who lovingly call it “the Hungarian Sea”. After Balaton, we will cross the border and enter Croatia, more specifically, the capital Zagreb. Here you can see a city featuring the tradition of resisting invaders but still registering complete old buildings. This ancient city is characterized by beautiful Gothic buildings everywhere and its Mediterranean food, local wines as well as friendly Croats will leave you with a favorable impression. All these can offer you a rare and unique experience. Afterward, you can explore famous tourist attractions like Zagreb Cathedral, Croatian National Theatre, and the Column of the Virgin Mary, etc.
Fantastic Brown Line——7- days Balkan Peninsula Loop Tour
- A sightseeing tour to historic cities: the heart of Croatia Zagreb, the reborn city after wars Sarajevo, and the capital of Serbia Belgrade.
- An immersion in nature: Plitvice Lakes National Park;Visit Dubrovnik which is the filming location of Game of Thrones;Visit the popular of Catholic pilgrimage town Medjugorje.
- Discover lesser known by visiting those obscure but distinctive towns: Zadar, Split, Blagaj, Mostar
- 【Value-added Service】 Complimentary Offer: one-hour city walks in Belgrade, accompanied by a local tour guide
Product Features
Itinerary
Pick-up Info
Drop-off Info *For reference only, subject to guide arrangement
Accommodation
In the morning, we will go to Plitvice Lakes National Park, often referred to as the Jiuzhaigou of Europe. This world heritage is composed of sixteen terraced lakes connecting with each other along mountain trails. Hidden within lush, forested hills, layers and layers of travertine barriers form natural dams, creating a fairytale-like landscape of turquoise lakes. The water there has special hues as submerged trees are coated with calcium-rich deposits which turn into bronze-like substances. All this creates an extraordinary underwater spectacle. With verdant meadows, rushing streams and waterfalls, and clear lakes surrounded, this place indeed feels like a paradise on earth. You can stroll along the park’s walkways which will offer a serene escape from the hustle and bustle of modern life when you are accompanied by the gentle sound of flowing water and falling cascades. After the park, we will depart for Zadar.
Plitvice Lakes National Park requires pre-booking of tickets online at https://ticketing.np-plitvicka-jezera.hr/?_gl=1*1ihr3l8*_gcl_au*MTIzNDIxODQ3LjE3NDU4MjE5MzI. It is recommended to visit between 11:00AM and 12:00 AM.Please choose “Entrance 1”.
Please note: Due to the high cost of accommodation in Zadar, Dubrovnik, and Neum (Brown Line), an additional surcharge of €25 per person per night will be required at the time of booking.
Pick-up Info
Accommodation
Spend the first part of the day exploring the deeply spiritual city of Zadar. This ancient city still retains narrow cobbled streets and historic buildings with a lot of medieval charm that could transport you back to ancient times. However, you can find two modern installations favored by most travelers: the Sea Organ, which plays music with the movement of the waves, and the Greeting to the Sun, a solar-powered light display that can show different regions of the world. Visit to Split, Croatia’s second-largest city, full of remnants of the Roman Empire. The majestic Diocletian’s Palace once was a lavish retreat for Roman emperors and now is on the UNESCO World Heritage list. It is estimated that the city boasts more than 1,700 years of history. For the rest time, we will head to Dubrovnik. Maybe you are not familiar with this name, but you must know King’s Landing. Yes, this thousand-year-old city became a hot travel destination for being the King’s Landing in Game of Thrones.
Please note: Due to the high cost of accommodation in Zadar, Dubrovnik, and Neum (brown line), an additional surcharge of €25 per person per night will be required at the time of booking.
Drop-off Info *For reference only, subject to guide arrangement
Accommodation
In the morning, we continue our trip to Dubrovnik. Nobel Literature Prize laureate George Bernard Shaw once described this place as “If you want to see heaven on Earth, come to Dubrovnik”. This is never an exaggeration. Dubrovnik is truly the kind of city that captures peoples’ hearts at first sight. Once an affluent trade hub of both land and maritime business rivaling Venice, this city was exposed to warfare during the Yugoslav era. Nevertheless, thanks to the supervision and reconstruction from UNESCO and the European Union, it now thrives as one of the European most hot tourist attractions. When you step into this filming location as King’s Landing of Game of Thrones, you will feel like being in a reality-like dream. Meet those attractions including the old town, ancient city walls, defense towers, the Rector’s Palace, and the Franciscan Monastery. Afterward, I recommend taking the cable car up to the mountain and reaching all the stunning scenery of this Adriatic pearl before you. At last, we will make our way to Neum.
Please note: Due to the high cost of accommodation in Zadar, Dubrovnik, and Neum (brown line), an additional surcharge of €25 per person per night will be required at the time of booking.
Drop-off Info *For reference only, subject to guide arrangement
Accommodation
Our major schedule for today is to cross the border and visit the Republic of Bosnia and Herzegovina. It’s one of the six socialist republics of the former Yugoslavia. The Pocitelj, built in the Middle Ages, now is listed as a UNESCO World Heritage Site. Later we will travel to the sacred site of Medjugorje. In 1981, someone claimed to have witnessed the Virgin Mary at Medjugorje. While the Vatican has not yet officially confirmed the authenticity, there are still many people making a pilgrimage here. Nowadays, Medjugorje has already become an important pilgrimage destination for Catholics, actually, the third most-visited Marian apparition site in Europe, with more than one million pilgrims annually. After the saint place, we move to Blagaj, the hidden gem, where a Dervish Monastery (Tekija) was built into a cliffside beside clear spring waters. Trust me, this secluded place is indeed stunning. Then we continue to the historic town of Mostar. You can walk through the iconic Stari Most, which is a majestic arched bridge registered as a UNESCO World Heritage Site. Standing on it, you can have the perfect view of riverbanks and the whole town. For the night, we drive on to Sarajevo.
Besides, please note that due to border regulations in Bosnia and Herzegovina, the number of group members entering and exiting must remain consistent. As a result, leaving the group during this part is not allowed.
Meals (3 per day)
*Bosnian Specialty Lunch: €30
Accommodation
In the morning, we pay a visit to Sarajevo. This city is reborn from warfare. It was a vital connection between East and West. Therefore, it is tolerant of different religions and cultures, boasting a unique style in European countries. Lonely Planet put it as one of the world’s top ten must-visit cities. This place has witnessed so many historical events, like the infamous Latin Bridge event, the ignition of the First World War, and the line where East meets West which is still preserved in this old city. This is all the historical part while you can see the rebirth of this city through its modern architecture in the newly built town. In the afternoon, we will depart Sarajevo and go to the Serbian border. We will arrive in Belgrade by dusk.
Besides, please note that due to border regulations in Bosnia and Herzegovina, the number of group members entering and exiting must remain consistent. As a result, leaving the group during this part is not allowed.
Accommodation
Our Complimentary Offer will be today: a one-hour Citywalk in Belgrade, accompanied by a local Chinese-speaking tour guide.
In the morning, we will first explore Belgrade. It is known as the Key to the Balkans because it lies at the heart of the Balkan Peninsula and once was the capital of the former Yugoslav Federation. Today it is proud of its Belgrade Fortress and Kalemegdan Park, which were important medieval strongholds. You can easily find the architectural traces of the Roman and Austro-Hungarian eras. You can also visit other iconic landmarks at the same time such as St. Sava Temple, the House of Flowers, St. Mark’s Church, and the National Assembly of Serbia. In 1999, with the outbreak of the Kosovo War, this country witnessed the tragedy of the Chinese Embassy in the former Yugoslavia being bombarded. A small memorial at the site was built to commemorate this event. People here are hospitable and friendly. It also has been recognized as one of the European new hot travel destinations. In the afternoon, we will drive straight to Budapest, Hungary.
Citywalk reminder: As this activity is physically demanding, we advise you to wear comfortable sneakers and baggy garments; if it is disrupted by force majeure (such as bad weather, traffic restriction, or strike), we will have the right to temporarily cancel this activity and all tourist attractions are not available for the tourists.
Pick-up Info
Drop-off Info *For reference only, subject to guide arrangement
Accommodation
Fee Description
*The tour bus provides full-day pick-up and drop-off service.（Vehicles with 9 seats or less may be assigned a driver-guide）
*Chinese & English-speaking guide
*Accommodation in a local 3 to 4-star hotel (a twin-share room)
*Continental breakfast at the hotel
>Special Note:
All accommodations are in local 3-star or above hotels, furnishing private bathrooms. Two people share one room. Twin rooms are typically furnished with two single beds.
Continent breakfast differs from hot dishes, usually including coffee, tea, juice, bread and jam. Breakfast may be slightly different between various hotels.
*Any tourist attractions tickets
*Lunches and dinners
*Tips: €8 per person per day
*City entrance tax and accommodation tax (refer to Personal Consumption Guidelines)
*Transportation fees of commuting between meeting point and tourist attractions (eg. Airfare, train tickets, etc.)
*Visa application fees and personal travel insurance
* Any other items that exclude from the “Tour fees include”
>Special Note:
*Tips, city entrance tax and accommodation tax should be paid in cash to the guide on presence, so please prepare some cash in advance. (For details, please refer to the "Cash Payment Details" on the tour voucher.)
— — — — — — — — — — — — — — — — — — — — — — — — — —
Extra Charge
Single Room Supplement: 60€ per night
When signing up for the group tour, solo travelers who choose to share a room with others don’t need to pay an extra charge. However, if one wants to add an extra single room after confirmation or during the tour, an additional 120 € per night will be charged (including the single room fee and service charge)
Notice: Due to higher local hotel costs, the single supplement on the brown line—Zadar/Dubrovnik/Neum—is €85 per person per night.
Pre- and-post-tour accommodation:
If you require an additional room (in the same hotels with other tour members) the night before joining the tour or the night that the tour ends (at the same hotel as the group), the charges are:
*Double Room: €150 (includes breakfast)
*Single Room: €135 (includes breakfast)
(Notice: you can’t share a room with others if you request pre-and-post-tour accommodation)
>Special Notes
*Hotels for the tour members are usually in suburban areas, where transportation may be limited, so we suggest you add airport transfer services in advance.
*Additional accommodation is available on the night before or after the tour, but we don’t offer this service at other periods.
(Airport) Transfer Service: €55 per person per trip
For your convenience of heading to the meeting point or hotels, a private transfer service is available. Charge standards are as follows:
55€ per person per trip (two people at least; solo traveler will be charged double bill)
>Special Notes
*The same transfer fees are applied to adults or children.
*Transfer rates for the Green Line are only applied to the following airports: Budapest (BUD), Zagreb (ZAG), and Belgrade (BEG).
*The transfer fees mentioned above are valid for services offered between 7:00 am to 22:00 pm, or a 30% surcharge will be demanded.
*This service is available only when you sign up for group tour 15days in advance and offer your flight information 7 days before the departure. Otherwise, service cannot be provided. We appreciate your understanding.
*For transfer services offered by other airports, locations, or for different time slots, please contact us and we will be glad to arrange alternatives for you.
*Plitvice Lakes National Park： €55 (It must be reserved with the tour registration, and at least 7 days in advance. Once confirmed, bookings cannot be canceled or rescheduled. )
*Zadar Sunset Viewing + Transport Service (July–August): €20 (minimum 20 people required)
* Dubrovnik Boat Tour: €25
* Dubrovnik Mountain Climbing+ Taking Photos: €40
*Tunnel of Hope guided tour : €35 (minimum 15 people required)
*Bosnian Specialty Lunch: €30
Notice
Notes on special circumstances
1. In the event that the number of registered guests is odd, guests shall have the option to accept or decline the room-sharing arrangement organized by our company. No extra fee will be charged regardless of whether the sharing arrangement is successful or not. If you agree with the room-sharing arrangement, you waive the right to object or request changes to the room assignment post-confirmation. If you choose a single room, you are required to pay a supplement fee according to the specific itinerary.
2. Since the accommodation adjustment is an additional service arrangement, please understand that we cannot assist you in sharing rooms.
3. *78 € is the charge standard for one child aged from 2 to 11. If two adults and one child are traveling together, we will upgrade the room to a triple room or add an extra bed if possible. (Triple rooms can be: double bed +sofa bed, twin beds + sofa bed, three single beds, double bed + 1 single bed, etc., subject to actual arrangement.)**If one adult is traveling with one child aged 2-11, they will be charged the standard rate for two adults and will be arranged to stay in a standard room to avoid inconveniencing other tourists. If two adults and two children are traveling together, they will be charged the rate for four adults. Both rooms will be arranged with one adult and one child per room.The child will be charged the adult rate if they occupy a bed.
4. Guests aged 70 or above and guests under 18 should be accompanied by an adult relative or friend under 65 to join the tour. Both parties must sign a "Participation Disclaimer Commitment" to ensure mutual interests. We suggest that the accompanying relatives or friends purchase the corresponding insurance products for the elderly before joining the tour. We have the right to reject guests without an accompanying adult. Adults accompanying minors should be responsible for fulfilling custody and ensuring the safety of minors; any consequences caused by the minor’s own actions or negligence of the accompanying adult shall be borne by the guests solely.
5. Guests who are pregnant must truthfully disclose their pregnancy during the booking process. The pregnant guests after week 24 of pregnancy are not suggested to join the trip; however, if they insist on participating, they must be accompanied by a family member and sign a Disclaimer while the company reserves the right to deny participation accordingly. For those within 24 weeks of pregnancy insisting on participating, they must be accompanied by a family member and sign a Participation Statement while the company reserves the right to deny participation accordingly. Any consequences caused by the guest’s personal reasons should be borne solely by the guest.
6. Once the booking is confirmed, the full payment must be made no less than 15 days before departure. The company reserves the right to cancel your booking if your full payment is overdue or failed.
7. After successful online registration, please download via the system and send the relevant participation vouchers to the guests. Guests should join the tour with their vouchers.
8. During the booking process, guests must provide accurate email addresses and mobile phone numbers to receive confirmation details and for other essential communications.
9. Guests requiring to book a flight to join the trip must wait until receiving a "Booking Confirmation" from the company before purchasing airline tickets.
10. The company reserves participants’ Image Publicity Rights of photos or videos taken during group itinerary activities. The photos or videos can be used on the company’s social media, brochures, and advertisements, without prior consent.
11. The company reserves the right to accept or decline any booking application with no obligation to provide reasons or explanations.
Special Reminders
1. The tour will proceed with a minimum of one participant. Please thoroughly review all relevant precautions before booking. Based on a full understanding of the hardship of a journey and the limited medical conditions during the trip, guests can sign up for this tour determining that their physical conditions are suitable to participate.
2. This is an open-loop journey, and it is possible that the guests, guides, and drivers on your team may also change during the trip. If you choose the room-sharing service, your roommate may also change along the journey. Our company will arrange a same-sex roommate by default. Note: Although roommates are arranged by our company, their personalities and behaviors are their own responsibility and have nothing to do with our company. In the event of any differences in habits or disputes, our company and guides will not be responsible for mediating or intervening.
3. The bus type will change according to the number of participants. If the number is extremely small, we may arrange public transportation or a minibus driven by the guide for certain stages of the journey. For safety reasons, the European Transportation Department mandates that each child, regardless of his or her age, must occupy a seat. Since most buses are not equipped with child safety seats, parents traveling with children under 3 are suggested to bring their own. A child safety seat can only occupy one seat, and we cannot guarantee that all personal child safety seats will be compatible with the tour buses. Please take note of this.
4. Traveling in Europe differs from traveling in other countries around the world. Most tourist attractions are not accessible by tour buses and require visitors to walk around for sightseeing. If a guest has limited mobility to join the group in walking activities, he or she may have to wait in the vehicle at certain sites, and no refunds will be issued for such circumstances; acceptance of this term is assumed when the registration is made.
5.Due to the limited luggage storage space in the buses, each guest can bring a single luggage of up to 30kg.
6.We reserve the right to fine tune the detailed schedule on the itinerary. In some exceptional circumstances (including mechanical issues, traffic delays, adverse weather conditions, strikes, sporting or religious events, protests, or other complicated situation), we also reserve the right to adjust the tourist attractions in the original itinerary or the order of the tour.
7. If guests fail to appear at the designated times or locations( at the beginning of the tour or during the tour), any resulting issues, missed services and economic losses should be borne by the guests themselves.
8. All guests including adults and children must wear safety belts while the bus is in motion. To keep the bus clean, no drinks, food, or alcohol will be allowed on the bus. Please don’t leave your valuables on the bus even when the bus is locked, for our company bears no liabilities for the loss or theft of any item or luggage left in the bus.
9.Guests voluntarily participating in hazardous activities (including rock climbing, mountaineering, rafting, diving, bungee jumping, etc.) are assumed to bear all responsibilities of property damage, personal injury or other disputes therefrom. Our company shall not be liable.
10. Guests with poor health conditions should ask for doctors’ medical suggestions on participating in this tour and prepare for necessary medications and first-aid supplies according to their conditions. Our company bears no liability for any results caused by their pre-existing diseases. Our company also reserves the right to terminate the contract if a guest has contagious diseases endangering others, carries hazardous items and refuses to hand them over to relevant authorities, engages in illegal or immoral activities, engages in activities that seriously infringe upon the rights of other guests or violates any other stipulated laws.
11. Given that some bus types might not be able to transport a wheelchair, we are sorry that we cannot accept bookings from wheelchair users. Kindly note this restriction when booking.
12. If there is any medical emergency, guests notify the staff immediately, and our company will assist in sending the guest to the closest local medical institution for examination and treatment. Guests with hearing or visual impairments must be accompanied by a healthy travel companion to join the tour. Individuals with mental illnesses or without the ability to control their own behaviors cannot sign up for the tour.
13. If guests have any subsequent travel plan that requires a transfer for other transportation when the group tour ends, we strongly suggest a buffer time of at least 3 hours to avoid unpredictable postponement brought about by the group tour. Our company will not be liable for any losses incurred by insufficient buffer time. If guests choose to depart on their own, return, or leave the tour in any circumstance or for personal reasons, our company will not be liable for any direct or indirect loss or expenses incurred due to the delay of transportation or other reasons that prevent them from joining the scheduled itinerary or accommodation.
14. As some guests might be allergic to pets and some hotels do not allow pets on the premises, participants are not allowed to bring pets on the tour. Please make alternative care arrangements for your pets in advance. We appreciate your understanding and cooperation.
About Guide Service
1. Guide service commences at the start of the tour. Guide service is not included during the additional accommodation excluded in the itinerary, free-time activities period, as well as on a tour-included train or other regular transportation.
2. There are circumstance where our guides cannot provide commentary outside the bus due to local regulations in some cities. Thus the guides will provide you with tour information as reference during your free time before you leave the bus.
About Hotels
1. Check-in and check-out times vary by hotels. However, check-in time for most hotels is usually 2 pm or 3 pm. Please present your tour voucher at the hotel reception when you check in. Check-out time for most hotels is usually 10 am.
2. We cannot guarantee that all hotels offer a double room with a king-size bed. In some hotels, a twin room usually consists of one large bed and a sofa bed/or extra bed.
3. We cannot guarantee you the hotel for your extended-stay will be the same the group hotel. It will be confirmed as the date approaches.
4. Breakfast is provided in all European hotels, typically offered as a simple continental one; (continental breakfast usually includes coffee or tea, juice, bread, and jam)
5. European hotel rooms are smaller, and the facilities and services are not as good as those in Asia, North America, and Canada.Guests are suggested to bring their own toiletries.
6. Due to the large day-and-night temperature difference, and strong environmental awareness across European countries, some European hotels do not provide air conditioning, which does not indicate substandard facilities. We kindly ask for your understanding.
Transportation Policy
1) The distance of the two cities stated in the itinerary is only for reference. Our company reserves the right to adjust based on real-time traffic conditions.
2) European law stipulates that a driver cannot drive more than 10 hours per day and must have at least 12 consecutive hours of rest every day. Drivers must take a 20-minute break after every two hours of driving.
3) Please note that there are strict work time limits in European laws. If you have any request for extra service that requires the driver to work overtime, consent from the driver and overtime charges of 50 - 200 euros or pounds per hour will be a must. To ensure a smooth trip, please respect the driver’s schedule and avoid delays.
4) According to the environmental protection rules in Europe, to avoid air pollution, drivers are not allowed to turn on the air conditioner when the vehicle is not in motion. Your understanding is appreciated.
5) For your safety, do not walk around when the vehicle is in motion. Our company and transportation companies shall not be liable for any injury caused by violating this rule.
Refund Policy
1) In case of force majeure events (e.g., adverse weather, war, strikes, earthquakes), we will refund the unincurred expenses according to the travel agency agreement. However, fees for gift items will not be refunded.
2) Since accommodation and transportation are bundled services, if some projects are missed due to your own reasons, they will be deemed to be voluntarily abandoned, and you will not be refunded any fee from our company. We appreciate your understanding.
Shopping and Tax Refund Policy
1) No compulsory shopping will be arranged throughout the tour;
2) Please carefully verify the quantity, model, and quality of the goods on site after you get the goods you have purchased. Requests for exchanges/refunds after departure may face complicated procedures , and whether they can be realized depends on the specific situation;
3) Tax refunds (VAT reclaims) are a European policy. To protect your interest, our guides will give you a specific introduction. Please listen to the guides’ suggestions carefully.
4) Shopping is a personal act. If the guests fail to complete the refund in time due to contractual problems between shops and Customs or other reasons related to the airports (e.g.. delay of the plane, bank closing, urgent inspection time of the customs), our company bears no liability to the refund business.
5) You can enjoy a tax refund of about 8%-16% on purchases in Europe. Guests should be aware that any tax refund method may face risks. Please thoroughly review the European Tax Refund Guide, and complete the refund formalities independently. Successful refunds aren’t guaranteed by guides, travel agencies, or even shops, thus our company will not be liable for losses from failed refunds.
1. Cancellation due to personal reasons, the tour expenses incurred shall be paid according to the following criteria:
(1) 16+ days before departure: both parties can make any adjustment to advance or postpone the departure without any deduction in fees;
(2) 8-15 days before departure: 50% of the total tour fee will be deducted;
(3) 7 days or less before departure: 100% of the total tour fee will be deducted;
(4) If guests decide to cancel the changed itinerary, the cancellation term should be based on the original departure date.
**If the deduction under this policy is less than the actual costs, guests should pay according to the actual costs, but the maximum amount should not exceed the total tour fee.
2. Please be sure to provide a valid passport and visa copy/photocopy for verification of name information and visa validity. If the guest's trip is disrupted due to visa issues, the corresponding losses must be borne solely by the guest.
3. If the guest has additional upgrade services or additional requirements, the relevant fees will be charged at the actual cost, including but not limited to the cancellation policy listed above.
Tour members can decide whether to take the offered meals, buy tourist attraction tickets, or participate in self-paid activities. These are not mandatory. Given that the ticket prices are volatile, the prices listed below are only for reference, no objection or complaint shall be made.The actual ticket prices are subject to on-site charge standards.
(Note: Tips(€8 per person per day.), city entrance tax and accommodation tax should be paid in cash to the guide on presence,and adults and children are charged the same price, so please prepare some cash in advance.
Tourist attraction ticket price: If you need to visit, please purchase tickets in advance.The price list function as a reference for the calculation of your expenses during your trip. All prices shown are for reference only and is subject to the current price on official website.
• Saturday: Zagreb – Museum of Broken Relationships: €7
• Sunday: Plitvice Lakes National Park: €11–40 (Prices vary with seasons; €17.5 for children aged 7-18 and free for children under 7)
Plitvice Lakes National Park requires pre-booking of tickets online at https://ticketing.np-plitvicka-jezera.hr/?_gl=1*1ihr3l8*_gcl_au*MTIzNDIxODQ3LjE3NDU4MjE5MzI. It is recommended to visit between 11:00 AM and 12:00 AM.Please choose “Entrance 1”.
• Tuesday: Dubrovnik – City Walls: €40
Due to the limited luggage space in the tour bus compartment, each passenger may only carry one piece of luggage. The luggage must not exceed 30 kg and the sum of the three sides must not exceed 158 cm. If you carry more than one piece of luggage, the driver reserves the right to refuse storage. We apologize for any inconvenience caused.
Airport Transfer Service Notes
(1) The airport transfer services are provided as group services. Drivers are only responsible for the transfers between airports and group hotels.
(2) Guests who have booked the transfer service should confirm if the information (name and phone number) on the voucher is correct and if the phone number is roaming-enabled in Europe.
(3) After the arrival of guests’ flights, it takes 30-45 minutes to collect luggage and clear customs. The driver will arrive at the airport 30 minutes after the guests’ arrival.
(4) If you are aware of any flight delays, changes, or cancellations, please notify the contact person on your voucher. We will try our best to make an adjustment for the transfer service. However, there is no guarantee that it can be changed, and if it cannot be changed, the fees will not be refunded. Guests should claim compensation from the airline. If you request any assistance after your arrival, please contact us via our emergency hotline.
(5) The driver waits up to 90 minutes after the flight’s arrival. The driver will bear no responsibility for leaving if the waiting time exceeds 90 minutes. If guests request the return of the driver for the pick-up service, they will be charged again. In the event of a temporary delay by the airline resulting in a delay in notifying the driver, guests will not be refunded and should claim compensation from the airline.
(6) The drop-off service will be arranged 4 hours ahead of flight departure time to avoid missing the flight. In the event of traffic jams or any uncontrollable situation during the drop-off service, we will try our best to assist our guests but will not be liable for failing to take the flight in time.
Pre/Post-Tour Accommodation Guidelines
(1) Guests who have booked pre-tour accommodations can check in with their voucher and passport at the hotel reception after arriving at the group hotel.
(2) Please note that, according to international hotels practice, check-in time for hotels in Europe is usually 3 pm. If you arrive in advance and the room isn’t ready due to cleaning, you can rest in the hotel lobby or leave your luggage at the reception to go out for free-time activities and come back by 3 pm to check in. Your understanding will be appreciated.
(3) If you have booked the post-tour accommodation, the guide and team will send you to the post-tour hotel and help you check in. If you have booked the drop-off service for the next day, the guide will inform you of the meeting time at the lobby and other details for the next day. Please note!
(4) As pre/post-tour accommodation is an extra service, we are unable to assist you with room-sharing arrangements. Your understanding will be appreciated.
*The tour bus provides full-day pick-up and drop-off service.（Vehicles with 9 seats or less may be assigned a driver-guide）
*Chinese & English-speaking guide
*Accommodation in a local 3 to 4-star hotel (a twin-share room)
*Continental breakfast at the hotel
>Special Note:
All accommodations are in local 3-star or above hotels, furnishing private bathrooms. Two people share one room. Twin rooms are typically furnished with two single beds.
Continent breakfast differs from hot dishes, usually including coffee, tea, juice, bread and jam. Breakfast may be slightly different between various hotels.
*Any tourist attractions tickets
*Lunches and dinners
*Tips: €8 per person per day
*City entrance tax and accommodation tax (refer to Personal Consumption Guidelines)
*Transportation fees of commuting between meeting point and tourist attractions (eg. Airfare, train tickets, etc.)
*Visa application fees and personal travel insurance
* Any other items that exclude from the “Tour fees include”
>Special Note:
*Tips, city entrance tax and accommodation tax should be paid in cash to the guide on presence, so please prepare some cash in advance. (For details, please refer to the "Cash Payment Details" on the tour voucher.)
— — — — — — — — — — — — — — — — — — — — — — — — — —
Extra Charge
Single Room Supplement: 60€ per night
When signing up for the group tour, solo travelers who choose to share a room with others don’t need to pay an extra charge. However, if one wants to add an extra single room after confirmation or during the tour, an additional 120 € per night will be charged (including the single room fee and service charge)
Notice: Due to higher local hotel costs, the single supplement on the brown line—Zadar/Dubrovnik/Neum—is €85 per person per night.
Pre- and-post-tour accommodation:
If you require an additional room (in the same hotels with other tour members) the night before joining the tour or the night that the tour ends (at the same hotel as the group), the charges are:
*Double Room: €150 (includes breakfast)
*Single Room: €135 (includes breakfast)
(Notice: you can’t share a room with others if you request pre-and-post-tour accommodation)
>Special Notes
*Hotels for the tour members are usually in suburban areas, where transportation may be limited, so we suggest you add airport transfer services in advance.
*Additional accommodation is available on the night before or after the tour, but we don’t offer this service at other periods.
(Airport) Transfer Service: €55 per person per trip
For your convenience of heading to the meeting point or hotels, a private transfer service is available. Charge standards are as follows:
55€ per person per trip (two people at least; solo traveler will be charged double bill)
>Special Notes
*The same transfer fees are applied to adults or children.
*Transfer rates for the Green Line are only applied to the following airports: Budapest (BUD), Zagreb (ZAG), and Belgrade (BEG).
*The transfer fees mentioned above are valid for services offered between 7:00 am to 22:00 pm, or a 30% surcharge will be demanded.
*This service is available only when you sign up for group tour 15days in advance and offer your flight information 7 days before the departure. Otherwise, service cannot be provided. We appreciate your understanding.
*For transfer services offered by other airports, locations, or for different time slots, please contact us and we will be glad to arrange alternatives for you.
Reviews
Our Balkan trip has come to a successful end! We had a wonderful time. The Balkan Peninsula truly is a hidden gem of Europe, boasting magnificent natural scenery and a rich historical heritage. The combination of human culture, valleys, and rivers is seamless, making it perfect for a seven-day itinerary. The itinerary was well-organized yet tightly packed, and all the attractions we visited were steeped in history and culture. We sincerely thank our guide, Lei, for his solid knowledge, which allowed him to eloquently explain the complex history of the Balkans. He also provided helpful local tips along the way, attentively cared for each member of the group, and handled any issues smoothly. The driver was also superb, driving steadily and skillfully. All the local guides were also dedicated and provided clear and thorough explanations. In short, we felt it was a fantastic and enjoyable trip, and we will definitely recommend it to our friends and family.
This Balkan Peninsula trip was wonderful! We saw many beautiful sights along the way, and the itinerary was very fulfilling. Our young female tour guide was enthusiastic, attentive, and provided excellent service, especially since I was traveling alone; she took great care of me, making me feel particularly warm and welcome. The hotels we stayed at were also very nice, several of them four-star hotels with spas and swimming pools, offering comfortable environments and a great experience. Overall, I was very satisfied with the trip; it was a wonderful trip and I highly recommend it!
Our guide, Lei, was conscientious and responsible, providing explanations throughout the trip. He was knowledgeable and answered all our questions. He worked tirelessly to take care of every member of our group, and we were very satisfied.
This 7-day, 6-night Balkan tour was great! Starting in Budapest, there were 16 guests in total, and the 45-seat bus was spacious! Our guide, Gyuri, was attentive, knowledgeable, and provided continuous explanations. The overall itinerary was well-planned, with a day break between the five-plus-hour hike in Plitvice Lakes National Park on Day 2 and the visit to Dubrovnik on Day 4, allowing for a relaxing break in the coastal cities of Zadar and Split. The two drivers were both very smooth and even helped with our luggage. The hotels throughout the 6 nights were quite good, better than those on the blue tour! This brown tour is highly recommended to friends and family.
The itinerary was quite good, suitable for solo travelers. The tour guide was highly skilled, and the service was attentive and considerate. Most of the classic attractions were covered, and the free time was reasonably allocated. However, compared to other tour groups from Canada and the UK, booking through Ctrip's Chinese website was the most expensive. A Canadian couple paid CAD 1000 per person for a 7-day tour, while I purchased a 6-day tour directly from Ctrip for 5197 RMB. A British couple paid over £600 per person for a 7-day tour. However, since I was traveling alone, I had my own room throughout the trip with no extra charge, so I had little to complain about regarding the price.
Originally planning a self-guided trip, but feeling that transportation in the Balkans was inconvenient, I ultimately decided to join a tour. Overall, it exceeded my expectations, great value for money, highly recommended!! Plitvice Lakes, Dubrovnik, the Sea Organ… it covered all the must-see places. The tour guide was attentive, responsible, and had excellent explanations ❤️👍 Accommodation and transportation arrangements were reliable, making things very convenient ✌
Overall, I was extremely satisfied with this Balkan trip, and the entire journey was incredibly rewarding. Our guide was exceptionally knowledgeable about Balkan history and culture, recounting the local stories at each site in a captivating way, bringing the rich history to life and allowing us to understand the vicissitudes of time while enjoying the scenery. He was attentive and considerate throughout the trip, frequently reminding everyone to safeguard their belongings and mitigate travel risks. He remained calm and composed in unexpected situations, handling matters reliably and providing us with a strong sense of security. The itinerary was well-paced and comfortable, allowing us to relax and enjoy ourselves. I am very grateful to our guide for his dedication throughout the trip; it was an unforgettable international journey, and I wholeheartedly recommend it to anyone planning a trip to the Balkans.
The itinerary was well-planned, including visits to Plitvice Lakes, Zadar, Split, and Dubrovnik in Croatia, with ample free time.
The Balkans were severely underestimated, exceeding all expectations! Our guide, Lei, was humorous and engaging, explaining the history and culture of the Balkans throughout the trip. He was also very considerate of our fellow travelers, and the itinerary was thoughtfully arranged – truly excellent! The tour offered exceptional value, solving the major problem of inconvenient transportation in the Balkans. The flexible design allowed for hopping on and off the tour at any time! Croatia is so beautiful; I want to go back again!
Ctrip is always trustworthy. The tour schedule was very reliable, departing every Saturday without fail, which was reassuring. The itinerary was well-planned and fulfilling, with the Plitvice Lakes on the second day and Dubrovnik on the fourth day being the highlights of the trip. The placement of these two non-consecutive days was very reasonable. Many of the attractions were places I hadn't known before, but visiting them in person greatly enhanced their value. The hotel breakfast in Zadar was fantastic, exceeding the standards of many five-star hotels. The apple pie was delicious, and it wasn't pre-frozen – amazing! Our guide, Lei, provided comprehensive explanations throughout the tour. His extensive knowledge and years of local experience were invaluable, making him the highlight of the trip. I felt very fortunate to have joined this tour. Finally, I would like to thank Ctrip again for its consistently excellent service.
Our tour guide, Mr. Zhong, was patient, enthusiastic, and provided excellent service, answering all our questions promptly. His explanations along the way were incredibly informative, covering everything from local customs and traditions to geopolitics and the fundamental differences between religious beliefs. We learned a great deal. Our driver was also excellent, punctual, and provided warm and friendly service. Thank you, Mr. Zhong and the driver, for a wonderful travel experience!
The tour guide managed the students' emotions appropriately and provided attentive service.
The entire Balkan Peninsula tour was a perfect experience, with both the guide and driver being outstanding! The Balkans boast a complex history, a tapestry of diverse ethnicities and cultures. I was initially worried about not understanding the weighty historical sites, but thankfully, our guide was incredibly knowledgeable, possessing an encyclopedic understanding of the historical changes, religious origins, architectural features, and folklore of Serbia, Bosnia and Herzegovina, Croatia, and other countries. At each ancient city, church, and historical site, his explanations were clear, engaging, and easy to understand, avoiding rote memorization and instead vividly narrating the complex geopolitical stories, providing a complete context for every scene. The journey was incredibly enriching, allowing me to truly grasp the unique and profound heritage of the Balkans. Our guide was extremely responsible, attentive to every detail throughout the trip. The itinerary was well-planned, with a good balance of pace and time management, avoiding rushed travel. He also provided daily reminders about the weather, road conditions, personal belongings, and local travel precautions. The tour guide patiently responded to any needs of the older and younger members of the group, and proactively helped coordinate communication, shopping, and directions. When someone felt unwell or lost items during the trip, the tour guide handled the situation thoughtfully and took good care of every member of the group throughout the entire journey.
Our guide, Lei, provided excellent service. He was incredibly helpful, introducing various attractions along the way and was very patient and enthusiastic! He answered all our questions, and even after the tour ended, we asked him for recommendations on local restaurants, which he gave us fantastic suggestions. 👍
On May 30th, my spouse and I joined a Ctrip Balkans tour. Our guide was Chen Yue. There were three couples and six elderly people in our group. The guide was very attentive, even helping us navigate up and down stairs. He explained the history and conflicts of the Balkans over hundreds and thousands of years, going beyond textbook knowledge with meticulous detail. His commentary on various types of European architecture was clear and insightful, perhaps indicating his architectural expertise. Guide Chen Yue was excellent.
I highly recommend this tour. Our guide, Lei, gave an excellent explanation of history, culture, politics, and geography in great detail. He was also very patient and took great care of my mother throughout the trip, answering all her questions. The restaurants he recommended were also delicious.
Absolutely amazing! I didn't expect to stay in such a good hotel for this price; it felt like a steal. The overall trip was fantastic! Our guide, Lei, was very professional, providing explanations throughout the trip. He has a vast knowledge base and is very experienced. My favorite places on the itinerary were Mostar and Dubrovnik; Dubrovnik is incredibly photogenic! Following the Game of Thrones route, the weather was great every day, perfect for taking pictures. The natural beauty of Plitvice Lakes and the history of the former Yugoslavia resonated deeply with the older members of our group. The meals were very affordable. We also watched the sunrise three times during the trip – from the beach, from the balcony with coffee, and from the restaurant while eating Western food. Highly recommended!
Overall, I was extremely satisfied with the experience! The itinerary was well-planned and covered most of the classic attractions. The historical atmosphere of Sarajevo and the coastal scenery of Dubrovnik were particularly impressive. The hotels and meals exceeded my expectations, and the comfort level was good. Special praise goes to our tour guide; he was lively and engaging, and very attentive to the group members. When I was worried about not being able to open my suitcase, he kindly helped me solve the problem, making the whole trip easy and enjoyable. Overall, it was excellent value for money and a highly recommended travel experience! 🌟🌟🌟🌟🌟
The itinerary was well-planned, the tour guide provided excellent service and rich explanations, the scenery along the way was beautiful, and the trip was not tiring. Several of the hotels offered delicious breakfasts, making it a worthwhile trip.