Notes on special circumstances
1. In the event that the number of registered guests is odd, guests shall have the option to accept or decline the room-sharing arrangement organized by our company. No extra fee will be charged regardless of whether the sharing arrangement is successful or not. If you agree with the room-sharing arrangement, you waive the right to object or request changes to the room assignment post-confirmation. If you choose a single room, you are required to pay a supplement fee according to the specific itinerary.
2. Since the accommodation adjustment is an additional service arrangement, please understand that we cannot assist you in sharing rooms.
3. 78 € is the charge standard for one child aged from 2 to 11. If two adults and one child are traveling together, we will upgrade the room to a triple room or add an extra bed if possible. (Triple rooms can be: double bed +sofa bed, twin beds + sofa bed, three single beds, double bed + 1 single bed, etc., subject to actual arrangement.)**If one adult is traveling with one child aged 2-11, they will be charged the standard rate for two adults and will be arranged to stay in a standard room to avoid inconveniencing other tourists. If two adults and two children are traveling together, they will be charged the rate for four adults. Both rooms will be arranged with one adult and one child per room.The child will be charged the adult rate if they occupy a bed.
4. Guests aged 70 or above and guests under 18 should be accompanied by an adult relative or friend under 65 to join the tour. Both parties must sign a "Participation Disclaimer Commitment" to ensure mutual interests. We suggest that the accompanying relatives or friends purchase the corresponding insurance products for the elderly before joining the tour. We have the right to reject guests without an accompanying adult. Adults accompanying minors should be responsible for fulfilling custody and ensuring the safety of minors; any consequences caused by the minor’s own actions or negligence of the accompanying adult shall be borne by the guests solely.
5. Guests who are pregnant must truthfully disclose their pregnancy during the booking process. The pregnant guests after week 24 of pregnancy are not suggested to join the trip; however, if they insist on participating, they must be accompanied by a family member and sign a Disclaimer while the company reserves the right to deny participation accordingly. For those within 24 weeks of pregnancy insisting on participating, they must be accompanied by a family member and sign a Participation Statement while the company reserves the right to deny participation accordingly. Any consequences caused by the guest’s personal reasons should be borne solely by the guest.
6. Once the booking is confirmed, the full payment must be made no less than 15 days before departure. The company reserves the right to cancel your booking if your full payment is overdue or failed.
7. After successful online registration, please download via the system and send the relevant participation vouchers to the guests. Guests should join the tour with their vouchers.
8. During the booking process, guests must provide accurate email addresses and mobile phone numbers to receive confirmation details and for other essential communications.
9. Guests requiring to book a flight to join the trip must wait until receiving a "Booking Confirmation" from the company before purchasing airline tickets.
10. The company reserves participants’ Image Publicity Rights of photos or videos taken during group itinerary activities. The photos or videos can be used on the company’s social media, brochures, and advertisements, without prior consent.
11. The company reserves the right to accept or decline any booking application with no obligation to provide reasons or explanations.
Special Reminders
1. The tour will proceed with a minimum of one participant. Please thoroughly review all relevant precautions before booking. Based on a full understanding of the hardship of a journey and the limited medical conditions during the trip, guests can sign up for this tour determining that their physical conditions are suitable to participate.
2. This is an open-loop journey, and it is possible that the guests, guides, and drivers on your team may also change during the trip. If you choose the room-sharing service, your roommate may also change along the journey. Our company will arrange a same-sex roommate by default. Note: Although roommates are arranged by our company, their personalities and behaviors are their own responsibility and have nothing to do with our company. In the event of any differences in habits or disputes, our company and guides will not be responsible for mediating or intervening.
3. The bus type will change according to the number of participants. If the number is extremely small, we may arrange public transportation or a minibus driven by the guide for certain stages of the journey. For safety reasons, the European Transportation Department mandates that each child, regardless of his or her age, must occupy a seat. Since most buses are not equipped with child safety seats, parents traveling with children under 3 are suggested to bring their own. A child safety seat can only occupy one seat, and we cannot guarantee that all personal child safety seats will be compatible with the tour buses. Please take note of this.
4. Traveling in Europe differs from traveling in other countries around the world. Most tourist attractions are not accessible by tour buses and require visitors to walk around for sightseeing. If a guest has limited mobility to join the group in walking activities, he or she may have to wait in the vehicle at certain sites, and no refunds will be issued for such circumstances; acceptance of this term is assumed when the registration is made.
5.Due to the limited luggage storage space in the buses, each guest can bring a single luggage of up to 30kg.
6.We reserve the right to fine tune the detailed schedule on the itinerary. In some exceptional circumstances (including mechanical issues, traffic delays, adverse weather conditions, strikes, sporting or religious events, protests, or other complicated situation), we also reserve the right to adjust the tourist attractions in the original itinerary or the order of the tour.
7. If guests fail to appear at the designated times or locations( at the beginning of the tour or during the tour), any resulting issues, missed services and economic losses should be borne by the guests themselves.
8. All guests including adults and children must wear safety belts while the bus is in motion. To keep the bus clean, no drinks, food, or alcohol will be allowed on the bus. Please don’t leave your valuables on the bus even when the bus is locked, for our company bears no liabilities for the loss or theft of any item or luggage left in the bus.
9.Guests voluntarily participating in hazardous activities (including rock climbing, mountaineering, rafting, diving, bungee jumping, etc.) are assumed to bear all responsibilities of property damage, personal injury or other disputes therefrom. Our company shall not be liable.
10. Guests with poor health conditions should ask for doctors’ medical suggestions on participating in this tour and prepare for necessary medications and first-aid supplies according to their conditions. Our company bears no liability for any results caused by their pre-existing diseases. Our company also reserves the right to terminate the contract if a guest has contagious diseases endangering others, carries hazardous items and refuses to hand them over to relevant authorities, engages in illegal or immoral activities, engages in activities that seriously infringe upon the rights of other guests or violates any other stipulated laws.
11. Given that some bus types might not be able to transport a wheelchair, we are sorry that we cannot accept bookings from wheelchair users. Kindly note this restriction when booking.
12. If there is any medical emergency, guests notify the staff immediately, and our company will assist in sending the guest to the closest local medical institution for examination and treatment. Guests with hearing or visual impairments must be accompanied by a healthy travel companion to join the tour. Individuals with mental illnesses or without the ability to control their own behaviors cannot sign up for the tour.
13. If guests have any subsequent travel plan that requires a transfer for other transportation when the group tour ends, we strongly suggest a buffer time of at least 3 hours to avoid unpredictable postponement brought about by the group tour. Our company will not be liable for any losses incurred by insufficient buffer time. If guests choose to depart on their own, return, or leave the tour in any circumstance or for personal reasons, our company will not be liable for any direct or indirect loss or expenses incurred due to the delay of transportation or other reasons that prevent them from joining the scheduled itinerary or accommodation.
14. As some guests might be allergic to pets and some hotels do not allow pets on the premises, participants are not allowed to bring pets on the tour. Please make alternative care arrangements for your pets in advance. We appreciate your understanding and cooperation.
About Guide Service
1. Guide service commences at the start of the tour. Guide service is not included during the additional accommodation excluded in the itinerary, free-time activities period, as well as on a tour-included train or other regular transportation.
2. There are circumstance where our guides cannot provide commentary outside the bus due to local regulations in some cities. Thus the guides will provide you with tour information as reference during your free time before you leave the bus.
About Hotels
1. Check-in and check-out times vary by hotels. However, check-in time for most hotels is usually 2 pm or 3 pm. Please present your tour voucher at the hotel reception when you check in. Check-out time for most hotels is usually 10 am.
2. We cannot guarantee that all hotels offer a double room with a king-size bed. In some hotels, a twin room usually consists of one large bed and a sofa bed/or extra bed.
3. We cannot guarantee you the hotel for your extended-stay will be the same the group hotel. It will be confirmed as the date approaches.
4. Breakfast is provided in all European hotels, typically offered as a simple continental one; (continental breakfast usually includes coffee or tea, juice, bread, and jam)
5. European hotel rooms are smaller, and the facilities and services are not as good as those in Asia, North America, and Canada.Guests are suggested to bring their own toiletries.
6. Due to the large day-and-night temperature difference, and strong environmental awareness across European countries, some European hotels do not provide air conditioning, which does not indicate substandard facilities. We kindly ask for your understanding.
Reviews
The trip was fantastic! Our tour guide, Cool, was incredibly nice, friendly, and professional; I'd definitely recommend him to my friends next time. The driver was an excellent driver.
I'm so glad I met our tour guide, Ms. Ye, on this trip to Northern Europe. She's warm-hearted and responsible, and the whole trip was a wonderful experience. 1. Ms. Ye has solid professional skills. Her explanations aren't just rote reading; she shares many local cultural anecdotes. Throughout the trip, she constantly reminded us of various precautions for traveling abroad, prioritizing everyone's safety. The pacing of the itinerary was just right, avoiding a rushed, sightseeing-filled experience, allowing us to relax and enjoy ourselves. 2. She's very organized in leading the group, with reasonable meeting times to prevent unnecessary waiting. After everyone checked into the hotel, she would linger in the lobby for a while. Whether it was inquiring about subsequent itineraries, exchanging money, or asking about local food and drinks, we could ask her directly, which made me feel very secure traveling abroad. 3. She's very attentive to everyone's condition. If anyone is tired or unwell, she'll take extra care of them. She proactively helps with small tasks like carrying luggage and coordinating seating. When there are disagreements, she skillfully mediates and tries her best to accommodate everyone in the group. 4. She's easygoing and approachable, and she knows how to make long journeys less tedious. They were able to calmly handle and adjust to unexpected situations such as weather and road conditions. They also sincerely shared practical advice on local dining and souvenir shopping, helping us avoid many pitfalls and leaving us with many warm memories of this Nordic trip.
Enjoy the tranquil and unique scenery of the three Nordic countries, and be captivated by the charm of their fjords and old towns. We were fortunate to have met our guide, Ye, and driver, Martin. Ye was meticulous and patient, balancing the pace of the itinerary with everyone's comfort; Martin's driving skills were superb, ensuring a smooth and safe journey. A worry-free and comfortable trip – highly recommended!
The tour guide was exceptionally good, knowledgeable, and always ready to help.
The tour bus involves people from different cities boarding on different dates, and some people who board later try to take seats that others have already occupied.
The trip went smoothly. Our tour guide, Wu Fei, was conscientious and responsible, providing detailed explanations and protecting our group members by teaching a lesson to a thief, which left a deep impression. The first driver on the trip demonstrated skillful driving on the mountain roads, making the journey feel safe.
Guide Wu was attentive and provided thorough explanations. The itinerary was well-balanced, balancing work and rest. He was honest and trustworthy; despite the train ride being cancelled due to unforeseen circumstances, he still refunded the Euros. However, his descriptions differed from Doubao's, such as the information about the Copenhagen Mary Monument. It's unclear who to believe. Additionally, it would be helpful to provide information about local cuisine and restaurant locations for easy access for diners; this could be improved.
The itinerary was well-planned, the accommodations were nice, and we visited all the scenic spots. Our guide, Mr. Li, was reliable and responsible, and the driver was also helpful and professional. Highly recommended for its value.
My first trip to the three Nordic countries was quite packed with activities, but I gained a lot and it was great value for money overall. The tour guide and driver were especially helpful and deserve praise!
The itinerary was very comprehensive, the tour guide's explanations were very interesting, and it broadened our understanding of the local history and social development. The guide also handled issues meticulously and quickly, and everyone thoroughly enjoyed the trip. In addition, the Norwegian fjords were beautiful. This Nordic trip was excellent value for money, and the driver's driving skills were very stable and comfortable. Highly recommended!
The itinerary was well-planned and not too tiring. The attractions were all great, and there were no mandatory fees. Our guide, Liu, was excellent—professional and attentive. I would definitely book with him again next time.
It was a wonderful trip! Norway is so beautiful, and the Nordic region is definitely worth a visit. It was a bit chilly for the season, but we even encountered snow, which added a unique charm. All the hotels were excellent, clean and tidy, and the breakfasts were plentiful. One day, we even had scrambled eggs with tomatoes and stewed potatoes and sausages for breakfast – my Chinese stomach was so touched! We stayed one night in a log cabin hotel in the fjords, with a living room, kitchen, and even firewood for a fireplace – an immersive experience in the Norwegian forest, absolutely amazing! Our guide, Mr. Li, was also very kind, attentive, and knowledgeable. He told us a lot about the customs and culture of the Nordic countries, allowing us to learn more about local life while enjoying the beautiful scenery – a truly worthwhile trip.
I booked this tour with a friend by chance, and the scenery was amazing. On the bus, the tour guide frequently shared local culture and stories – he was practically a walking encyclopedia! The hotels were also excellent and very clean! The breakfasts were great; they even had salmon in Norway! One time, we even had a cabin with a wood-burning fire, and I remember the tap water tasted delicious, perhaps because of the proximity to the glacier. I really loved Norway; the fjords were stunning. I didn't feel tired at all during the trip. I'd definitely go again if I had the chance. This price was a steal! I highly recommend it!!!