London round trip:England and Scotland 5-Day Tour - Two Universities and Three Castles, 1-6 Pax Private Group

1. For single participants, no room sharing arrangement is provided for small group tours. Solo guests shall be required to pay the single room supplement.

2.Children Without Bed: Children aged 2–6 years may join without a bed and be charged the child rate, which includes coach seat and entrance tickets. A maximum of one bed-free child is allowed per standard twin room. If a child requires a separate bed, the adult rate will apply.
If one adult travels with one child aged 2–6, payment shall be made at the rate of two adults, with accommodation arranged in one standard room.
If two adults travel with one child aged 2–6, the child will be charged the child rate without a separate bed and must share the room with the two adults.
If two adults travel with two children, payment shall be made at the rate of four adults with two rooms arranged as one adult plus one child per room; children will be allocated a bed and charged the adult rate.
3.Seniors aged 70 and above (inclusive) and minors under 18 must be accompanied by at least one adult relative under 65 years of age to be accepted for booking. A Tour Participation Exemption & Liability Waiver must be signed upon registration for mutual protection. It is recommended that accompanying relatives purchase travel insurance for seniors prior to departure. The Company reserves the right to refuse booking if no eligible accompanying relative is provided yet participation is insisted on. For minor participants, the accompanying adult shall bear full guardianship responsibility and ensure the minor’s safety. Any consequences arising from the minor’s personal conduct or negligence of the accompanying adult shall be borne solely by the guest.

4. Pregnant participants must declare their pregnancy status truthfully at the time of booking.
Those with a pregnancy of 24 weeks or more are strongly advised not to join the tour. If participation is insisted on, accompaniment by a family member and signing of a Liability Waiver are mandatory; the Company reserves the right to refuse admission at its discretion.
Those with a pregnancy of less than 24 weeks who insist on joining the tour must be accompanied by a family member and sign a Tour Participation Declaration; the Company reserves the right to refuse admission at its discretion. Any consequences arising from personal reasons during the tour shall be borne solely by the guest.
5.Once a booking is confirmed, the full tour fee must be settled no later than 15 days prior to departure. The Company reserves the right to cancel the reserved seat if payment is overdue or incomplete.
6. Please provide a valid email address and mobile phone number at the time of registration for receipt of confirmation notices and necessary contact purposes.
7. Guests requiring a flight to join the tour shall purchase air tickets only after receiving official booking confirmation.
8. The Company reserves the final right to accept or decline any booking without the need to provide reasons or explanation.

<About the Guide>

1. Guide service begins when the sightseeing portion starts. Guide service is not included during any extra accommodation period booked by you, during free time, or on trains or other regular transportation included in the trip.

2. In many cities, local regulations prevent our guide from providing commentary outside the vehicle. Therefore, before you leave the vehicle, the guide will provide sightseeing information for your reference during free time.

<About Luggage>

Because the luggage compartment space of 5-seat cars or 7-9 seat business vans is limited, each passenger may bring only one piece of vehicle luggage. Luggage must not exceed 25 kg, and the total of the three dimensions must not exceed 158 cm. If more than one piece of luggage is brought, the driver has the right to refuse to store it. We apologize for any inconvenience and thank you for your understanding.

<About Temperature and Clothing>

[Spring and Autumn] Average temperature is about 5°C-20°C.

Recommended clothing: trench coat, sweater, waterproof jacket, long-sleeved shirt, casual trousers.

[Summer] Average temperature is about 20°C-30°C.

Recommended clothing: short-sleeved shirt, lightweight trousers, thin jacket, sun hat, sunglasses.

[Winter] Average temperature is about 2°C-8°C.

Recommended clothing: thick coat, sweater, scarf, gloves, hat.

<About Hotels>

1. Check-in and check-out times vary by hotel. In most cases, hotel check-in is usually at 2:00 p.m. or 3:00 p.m. When you arrive at the hotel, please present your tour departure notice at the front desk. Check-out is usually at 12:00 noon.

2. It cannot be guaranteed that all hotels can provide double rooms with one large bed. Some twin rooms may consist of one large bed and one sofa bed or extra bed.

3. It cannot be guaranteed that your extended-stay hotel will be the same as the group hotel. The extended-stay hotel will be confirmed closer to the date.

4. European hotels include breakfast, but it is mainly a simple continental breakfast. Continental breakfast means coffee or tea, juice, bread, and jam.

5. European hotel rooms are relatively small, and facilities, equipment, and service levels are generally lower than those in Asia, the United States, and Canada. Guests should bring their own daily toiletries.

6. Europe has a large temperature difference between day and night. The average temperature exceeds 30°C for fewer than two months each year, and European countries have a strong environmental awareness. Therefore, some European hotels still do not provide air conditioning. This does not mean the hotel facilities fail to meet standards. Thank you for your understanding.

<Transportation Notes>

1. Distances between cities listed in the itinerary are for reference only. The company reserves the right to adjust them according to local traffic conditions.

2. European law states that drivers may not drive for more than 10 hours per day and must have at least 12 consecutive hours of rest each day. Drivers must rest for 20 minutes after every two hours of driving.

3. European laws impose strict limits on working hours. If you request extra services that require the driver to work overtime, the driver's consent must be obtained and an overtime service fee of EUR/GBP 50-200 per hour must be paid. Please respect and cooperate with the guide-driver's work, and please do not be late so that the itinerary can proceed smoothly.

4. Europe emphasizes environmental protection. To avoid air pollution, drivers are not allowed to keep the air conditioning on while the vehicle is parked. Thank you for your understanding.

5. For your safety, please fasten your seat belt while the tour vehicle is moving. The company and vehicle company will not be responsible for injuries caused by failure to do so.

<Airport Transfer Notes>

1. Added airport transfer service includes transfers between the airport and pre-tour or post-tour hotels, and between the airport and the meeting point or tour-end point.

2. Guests who have booked airport pickup service should confirm immediately after receiving the voucher that the name and mobile phone number provided at registration are correct and that the phone can receive roaming calls in Europe.

3. After a guest's flight arrives, baggage claim and customs clearance usually take at least 30-45 minutes. The driver will arrive at the airport 30 minutes after the guest's flight arrival time.

4. If guests become aware that their flight will be delayed, changed, or cancelled, please immediately notify the contact person on the voucher to make changes. We will do our best to adjust the pickup time, but we cannot guarantee that changes can always be made. If changes cannot be made, fees cannot be refunded, and guests must seek compensation from the airline on their own. If assistance is needed after arrival, please call the emergency number to contact us.

5. The driver's waiting time for airport pickup is no more than 90 minutes after the flight arrival time. If the waiting time is exceeded, the driver may leave without responsibility. If the driver is required to return for pickup, a new charge will apply. If temporary airline delays make it impossible to notify the driver in time, the fee will not be refunded, and guests must seek compensation from the airline on their own.

6. Airport drop-off service will be arranged 4 hours before the flight departure time to avoid missing the flight. If traffic jams or other unexpected or uncontrollable circumstances occur during the drop-off process, we will do our best to assist guests with the emergency situation. However, if guests are unable to board their flight on time due to such circumstances, the company has no connection with and bears no responsibility for it.

<Notes on Pre-Tour and Post-Tour Accommodation>

1. Guests who have booked pre-tour accommodation should note that after arriving at the group hotel, they should check in at the hotel front desk themselves by presenting the hotel voucher and passport.

2. Please note that international hotel practice, especially in Europe, is generally that check-in is available only from 3:00 p.m. If guests arrive early and the room is not yet ready because it is still being cleaned, please rest in the hotel lobby or leave luggage at the front desk and go out on your own, then return at 3:00 p.m. to check in. Thank you for your understanding.

3. Guests who have booked post-tour accommodation do not need to worry about accommodation arrangements after leaving the tour. Our guide and team will take guests directly to the post-tour hotel and arrange check-in. If guests also have airport drop-off service the next day, the guide will inform them clearly of the lobby waiting time and related details for the next day. Please pay attention.

4. Pre-tour and post-tour accommodation is only an additional package service. Therefore, we cannot assist guests with roommate matching. Thank you for your understanding.

1. If guests cancel the itinerary for personal reasons, they must pay the travel costs already incurred according to the following standards:

(1) 16 days or more before the departure date: both parties may make any changes, advance the departure, or postpone the departure, with no deduction of fees.

(2) 15 to 8 days before the departure date: 50% of the full tour fare will be deducted.

(3) Within 7 days before the departure date: 100% of the full tour fare will be deducted.

If the necessary expenses deducted according to the above agreed proportion are lower than the expenses actually incurred, the traveler shall pay the actual expenses incurred, but the maximum amount shall not

exceed the total travel fee.

2. Refund notes (1) If attractions cannot be visited due to force majeure such as weather, war, strike, or earthquake, our agency will refund the costs not incurred according to the travel agency agreement. Costs of complimentary items are non-refundable;

(2) Since all accommodation, vehicle use, and other services in the itinerary are packaged and sold as a whole by the travel agency, any attraction or visit not completed for the guest's own reasons will be deemed voluntarily waived. The company will not refund any fees. Thank you for your understanding.

(3) If a group member suddenly withdraws during the trip or does not participate in arranged group activities, such as meals or admission visits, the traveler must complete and sign the Mid-Trip Withdrawal Statement provided by the company. Fees already paid will not be refunded.

Travelers may choose restaurants according to personal preference and may purchase tickets for attractions not included in the itinerary. No additional gratuities are required. Attraction ticket prices change frequently; the final price is subject to the price announced on site by the attraction.

Because the luggage compartment space of 5-seat cars or 7-9 seat business vans is limited, each passenger may bring only one piece of vehicle luggage. Luggage must not exceed 25 kg, and the total of the three dimensions must not exceed 158 cm. If more than one piece of luggage is brought, the driver has the right to refuse to store it. We apologize for any inconvenience and thank you for your understanding.

1. European travel differs from travel in other countries. Most tourist attractions do not allow tour buses to park nearby, so travelers need to walk to them. If travelers have limited mobility, they may only be able to wait in the vehicle at certain attractions and may find it inconvenient to join the group visit. Loss of such attraction visits cannot be used as a reason to request compensation or refund. Please assess your physical condition before registration. Registration indicates acceptance and understanding of this note.

2. Please present this tour voucher when gathering and boarding. Late arrivals will not be waited for, and tour fees will not be refunded. In case of special circumstances, please call the emergency number.

3. Participants are responsible for carrying valid travel documents, including passport and visas if required. The validity period must be no less than six months from the departure date. Under any circumstances or for any reason, if a participant is refused entry by immigration or customs, the company has no responsibility. All losses are borne by the participant, and tour fees will not be refunded.

4. Please avoid bringing valuables and expensive jewelry when traveling. Valuables and documents should be carried with you and properly kept by yourself. In case of loss, the company, driver, and tour leader are not responsible.

5. If needed, please prepare personal medications yourself, but be sure to check each country's entry restrictions on medicines and do not carry prohibited medicines.

6. Meals and tickets during the itinerary are at your own expense unless otherwise stated. Please calculate according to the "Spending Guide" and bring an appropriate amount of local currency for use during the trip.

7. All participants must comply with the laws and regulations of each country. Carrying goods for commercial resale or prohibited items is strictly forbidden.

8. If participants, under any circumstances or for personal reasons, request to depart independently, return individually, or leave the tour midway, the company will assist with arrangements. However, the company is not responsible for any indirect or direct expenses or losses caused by delays in transportation or any other matters that result in failure to catch the pre-arranged itinerary or accommodation.

9. If any participant intentionally obstructs the work of the tour leader, endangers the personal safety of others, or affects the normal activities and interests of the group, the tour leader has the right, depending on the circumstances or with the agreement of most participants, to cancel that participant's group qualification and require the participant to leave the tour. Fees for the unfinished portion of the trip will not be refunded, and all actions after leaving the tour have no connection with the company.

10. If aircraft or buses are delayed due to breakdowns or traffic congestion, requiring itinerary changes or cancellation of items, participants may not object or withdraw on that basis. If severe weather, strikes, or unexpected accidents cause itinerary delays, participants may not use this as a reason to request compensation or a refund of tour fees.

11. The tour description is for textual reference. The company will make appropriate arrangements and adjustments to the touring procedure, accommodation locations, and similar matters according to actual conditions. Participants should accept this and may not object.

12. Various sightseeing transportation and hotels used by the company, such as aircraft, ships, trains, or buses, each have their own regulations regarding participant safety and luggage loss. Issues such as luggage loss, accidental injury or death, and property loss shall be handled according to the regulations established by the relevant organizations and have no connection with the company.

13. Participants are strongly advised to purchase travel accident insurance and luggage insurance on their own. For insurance procedures, please consult the travel agency where you registered or an insurance company you are familiar with.

14. During the trip, the company may take photos and short videos for promotional purposes. The company owns the right to use these images and videos. If participants do not wish their portraits to be publicly used, please inform us.

1. [Hotels] Local standard 4-star accommodation with Booking.com rating above 7.5, twin-share rooms, 4 nights in total;

2. [Meals] Buffet breakfast at the hotels;

3. [Taxes and fees] Tourist city tax, city entry fee, accommodation tax, driver-guide meal allowance, and various tourism taxes and itinerary operating expenses;

4. [Transportation] For 1-2 passengers, a 5-seat car is used. For 3-6 passengers, a 7-9 seat Mercedes business travel van is used;

5. [Guide] Chinese-speaking driver-guide service throughout the trip, including service gratuities. The driver-guide provides transportation from hotels to attractions and between cities, introduces local travel options, and recommends restaurants. After guests arrive at scenic areas, they visit on their own, while the service staff waits outside the scenic area. Thank you for your understanding;

6. [Luggage] 1 piece of checked luggage up to 23 kg and 1 carry-on item;

7. [Tickets] First admission tickets included in the itinerary: Windsor Castle, Edinburgh Castle, Alnwick Castle, and Lake District steam train. Other attractions are either free to the public, exterior-view stops, or self-paid attractions.

> Special notes:

* All hotels meet local 4-star or higher standards, with private bathroom facilities. Rooms are based on double occupancy, usually with two single beds.

* Some hotel breakfasts are continental breakfasts, which usually means there are no hot dishes. The actual offerings vary by hotel. A standard continental breakfast generally includes coffee, tea, juice, bread, and jam.

1. Passport and visa fees: personal passport costs and sightseeing visa fees required by the countries listed in the itinerary;

2. Single room supplement for the whole trip: EUR 350 per person. Note: The hotel single supplement refers only to a standard single room. If a traveler requests a single room with a large bed or a twin room for solo occupancy, the supplement will be quoted separately. Small group tours do not provide roommate-matching service; guests registering alone must pay the single supplement.

3. Insurance: travel insurance costs. Guests are strongly advised to purchase personal travel accident insurance in advance to protect their own interests. If the itinerary involves high-risk sports, please verify whether your travel insurance covers the activity;

4. Meals: lunch and dinner costs are not included in the itinerary;

5. Tickets: attractions not specified as included in the fee, including but not limited to attractions marked as "exterior visit" in the itinerary, as well as all items marked as "recommended," "optional," or "experience" for which inclusion of fees is not stated. If guests wish to visit, the cost is at their own expense;

6. Extended stays: accommodation, transportation, and sightseeing costs for any extension outside the itinerary;

7. Personal expenses: personal spending such as beverages, alcoholic drinks, taxi fares, telephone charges, and similar expenses;

8. Other transportation: except for the included 5-seat car or 7-9 seat business van, any other transportation not mentioned in the included items, such as Venetian gondolas, sightseeing trains in vehicle-restricted zones, electric taxi carts, and similar expenses, must be borne by the guest;

9. Free time: guests' independent evening sightseeing, recommended items during the itinerary, and the related transportation, meals, tickets, shopping, and other expenses;

10. Experience activities: all travel experience activities not included in the itinerary;

11. Other expenses: any costs not mentioned in the included items. If extra costs arise due to force majeure such as natural disasters, war, or strikes, or due to special circumstances such as traffic delays, flight cancellations or schedule changes, embassy visa issuance delays, insufficient number of participants, or other reasons not attributable to the company, including but not limited to overseas visa extension costs, accommodation, meals, transportation, and national air fare adjustments, the company reserves the right to charge the fare difference.